SHIPPING & RETURN
Thank you for shopping with Rajgharana's.
. Returns or Refunds
We offer a 15-day return policy for all unused and unworn items, no questions asked. However, please note that the 15-day return does not apply to personalised jewellery, perfumes, candles, coins, utensils, and God idols other than in cases of defective/spurious products.
- In case of missing items in return orders, i.e., where the customer claims to have returned multiple products but actual pickup doesn't include all said items, the company has a right to deduct an amount up to the full MRP of the missing product from the refund amount. This shall extend to promotional products, including but not limited to free gifts and silver coins. Since all products are virtual,Shipping returns do not apply after twelve hours of your order,Products cannot be returned once delivered.Please review product details carefully before completing your purchase.
. Delivery Timeline
- Orders are usually processed and shipped within 48 hours. Please note personalised items will take longer to process. If your order has both personalised and non-personalised items, the order will be split, and the non-personalised items will be delivered beforehand.
. Failed or Delayed Delivery
Delivery may be delayed due to:
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Payment verification issues
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Incorrect email address provided by the user
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Technical or system-related issues
Rajgharana's is not responsible for delays caused by incorrect user information.
. Support & Contact
If you experience any issues related to digital delivery, please contact us:
Email: rajgharanateam@gmail.com
By purchasing from Rajasthani Culture, you acknowledge and agree to this Shipping Policy.